Refund policy
Return & Refund Policy – Vibe Vendor
At Vibe Vendor, we want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help.
Returns
We offer a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return:
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Item must be unused and in the same condition that you received it
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Item must be in the original packaging
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Proof of purchase (order number or receipt) is required
To start a return, contact us at:
📧 Email: vibevendor444@gmail.com
📞 Phone / WhatsApp: 03296084322
Damaged or Wrong Items
Please inspect your order upon arrival.
If the item is:
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Damaged
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Defective
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Or you received the wrong product
Contact us within 48 hours of delivery with clear photos/videos of the issue.
We will arrange a replacement or refund as quickly as possible.
Non-Returnable Items
We do not accept returns for:
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Items damaged due to misuse
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Used products
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Products returned without contacting us first
Refunds
Once we receive and inspect your returned item, we will notify you about the status of your refund.
If approved:
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Refund will be processed within 5–10 business days
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Refund will be issued to your original payment method
Please note:
Shipping charges are non-refundable.
Order Cancellation
Orders can be cancelled within 12 hours of placing the order.
After this time, the order may already be processed or shipped.
To cancel your order, contact us immediately:
📧 Email: vibevendor444@gmail.com
📞 Phone / WhatsApp: 03296084322
Exchanges
We only replace items if they are defective or damaged.
Return Shipping
Customers may be responsible for return shipping costs unless the item is damaged or incorrect.
Need Help?
If you have any questions about returns or refunds, feel free to contact us anytime:
📧 Email: vibevendor444@gmail.com
📞 Phone / WhatsApp: 03296084322
